VALUE REALIZATION

VALUE REALIZATION WORKSHOPS

Our Value Realization Workshops are conducted prior to, or at the beginning of every engagement; It is a laser focused exercise to gain a high level understanding of the current state architecture of CRM implementation, pain points and adoption of our Client's CRM platform. It engages the C-Suite, Business and Technology stakeholders across the enterprise.

Areas of Focus

Enterprise Architecture Framework

✔Business Architecture Review
✔Data Architecture Review
✔Application Architecture Review
✔Technology Architecture Review
✔Analytics Architecture
✔Business Process Alignment; KPIs

BUSINESS ARCHITECTURE TRANSFORMATION

Using an Enterprise Architecture Framework, we translate business requirements and architectural principles into customer-centric solutions leveraging Salesforce technology; turning Data into Value – transforming a company into an intelligent enterprise powered by Salesforce; guide and deliver our clients’ Innovation across the Customer 360 landscape.

The four building blocks of Enterprise Architecture (EA) are:

1. Business Architecture - A blueprint of the enterprise that provides a common understanding of the organization; connects business strategy and IT strategy to project execution.
2. Data Architecture - A formal approach (Data Governance) to creating and managing the flow of data and how it is process across an organizations IT systems and applications.
3. Application Architecture - Interaction between application packages, databases, and middleware systems - managing how multiple systems work together.
4. Technology Architecture - defines the infrastructure and security considerations for the enterprise.

BUSINESS ARCHITECTURE INFORMS SOLUTION ARCHITECTURE

Business Architecture

  • Identify relevant Value Streams and Capabilities
  • Absent project scope
  • Absent technical design
  • Technology agnostic

Solution Architecture

  • Delivers the prescribed Value enablement and Capability improvement across the Business Architecture
  • Delivery of all or part of the identified business capabilities

Why It Matters

Business Architecture
1. Represents the business capabilities in the context of a project
2. Represents how value is delivered by the organization
3. Includes information about organizations structure with a relationship to strategies, products, initiatives, and stakeholders
4. Helps an organization map Value Streams (business processes) to an organizations Capabilities
5. Drives alignment with Solution Architecture